Extras for guests who are staying

A guest wants breakfast or a motorbike? The desk picks it from your list, it is added to the booking, and everything is paid at the end of the stay.

Included from the Free plan.

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What it does

Extras

  • Your own list of extras

    List what you usually sell with rooms, with prices. Changing a price in the list does not change existing bookings.

  • Add to a booking in seconds

    Pick the extra, enter the quantity. The booking’s balance goes up by that amount.

  • Paid together at check-out

    Room and extras share one balance, collected once. A booking switched from hourly to overnight keeps its extras.

  • On the receipt and in P&L

    The printed receipt lists each extra. Profit and loss has its own extras column.

  • Breakfast by room type

    Set a breakfast price per guest per night on a room type and guests add it when booking online, or mark the rate as breakfast included. The Today page lists tomorrow’s breakfasts to print for the kitchen.

  • Tick breakfasts as served

    The breakfast list has a Served box per booking that records how many were served. Untick it to clear it. Bookings on a rate plan that includes breakfast appear on the list by themselves.

How it works

Up and running in a few steps

  1. 1

    On the Pricing page, build your Extras list with names and prices.

  2. 2

    Open the guest’s booking, go to Extras, choose an item and quantity.

  3. 3

    At check-out, collect the balance, which already includes the extras.

Extras belong to one booking. To sell to anyone, with shifts, a till and stock, use the point of sale.

How-to videos

Questions

Common questions

The guest has paid for an extra and wants to cancel it.

An extra the guest has paid for cannot be removed. Refund that amount instead.

Can I sell extras to people who are not staying?

No. Extras always belong to a booking.

Can guests choose extras when booking online?

Not yet. Staff add extras to the booking in the admin.

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