Housekeeping: cleaning, room prep and supplies

When the desk checks a guest out, a cleaning task is created and the room turns dirty. Cleaners open their phone and see their tasks.

Included from the Free plan.

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Housekeeping: cleaning, room prep and supplies

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What it does

Housekeeping

Cleaning tasks on check-out
Every check-out creates a Clean task, with the room type’s list of included items to tick off as present or missing.
Prepare before arrival
Turn on an option to create a Prepare room task a set number of minutes before check-in.
Your own tasks, assigned
Add maintenance, supply checks or guest-reported issues. Assign them to someone, set a due time, mark them urgent.
Overdue and missing supplies
Separate lists for overdue tasks, my tasks, tasks done in the last 7 days and supplies that need restocking.
Wall board
A secret link to open on a TV or tablet in the staff room. No login, no guest details, and you can replace the link at any time.
Recurring tasks
Templates for tasks that repeat daily, weekly or monthly — watering, fire-extinguisher checks, deep cleans — and the task appears on its day.
Inspection before a room is clean
Finished work can go to Awaiting inspection. The inspector passes it, or sends it back with a Needs redoing note. The room turns Clean only once it passes; you choose which kinds of task need this step.
Checklists and photos
Staff tick the checklist as they work, and take up to 6 photos per task on their phone.
Rules that create tasks from bookings
Set rules to create a task on a new booking, on confirmation, on check-in, on check-out, a number of hours before arrival, or at check-out time. Filter them by booking source, channel and room type.
One clean per dorm room
For rooms sold by the bed, several beds checking out create a single cleaning task for the room. Once it is done, every bed in the room is clean.

How it works

Up and running in a few steps

1
Add included items to each room type to get a checklist.
2
Under Housekeeping › Settings, turn on room prep if you want it and copy the wall board link.
3
The desk taps Check out on the Today board. The cleaning task appears for staff.
4
Staff tap Start, tick each item, then Done. The room goes back to Clean.
5
If inspection is on, finished tasks wait under Awaiting inspection until the inspector passes them.