Learn HostBooking
How-to videos
Short videos on each feature — pick a topic or type what you are looking for.
Narrated in Vietnamese, with Vietnamese captions.
0:39Import your bookings from ExcelBookingsGetting started
0:43Sync calendars with Airbnb, Booking.com and AgodaBookingsSelling
0:36Sync iCal calendars room by roomToday & housekeeping
0:30Today’s board: arrivals, departures, rooms to cleanToday & housekeeping
0:29Group rooms by areaToday & housekeeping
0:36The dashboard: 30 nights of occupancy, arrivals and departuresToday & housekeeping
0:39Give housekeeping a room to cleanToday & housekeeping
0:28Housekeepers take and finish tasks on their phoneToday & housekeeping
0:30Note supplies to restockToday & housekeeping
0:36Make housekeeping tasks from bookings automaticallyToday & housekeeping
0:42Check housekeeping work: pass it or send it backToday & housekeeping
0:40Record guests by scanning their ID card’s QRToday & housekeepingGuests & alerts
0:44Guests check in online before they arriveGuests & alerts
0:33Export the residence file in the police portal’s formatGuests & alerts
0:27Take a deposit with an exact-amount QRMoney
0:30Record cash, transfers and what is still owedMoney
0:47Your own payment methods, and guests paying in foreign currencyMoney
0:58Print a receipt, a booking confirmation or a registration formMoney
0:30Keep a guest’s invoice detailsMoney
0:32Have payments read aloudMoney
0:29Add extras to a guest’s stayMoney
0:29Record running costsMoney
0:38Ready-made expense categories, expenses per room, import from ExcelMoney
0:34Recurring costs: wages, rent, internetMoney
Written guides
Each one has the steps, screenshots and common questions.
- Syncing Airbnb, Booking and Agoda calendars by iCal: the bugs behind double bookingsiCal only carries booked dates and always lags. Two real bugs that reopened sold nights or shifted stays by a day, and habits that keep a homestay safe.
- Forwarding OTA booking emails so bookings enter your softwareSet a Gmail filter or Outlook rule that forwards Booking.com, Agoda and Airbnb confirmations to a private address: bookings with guest, price and OTA code.
- A cancellation policy for your homestay: three tiers, worded to avoid disputesA homestay cancellation policy with three refund tiers, written in dates and amounts, plus deposits, no-shows, date changes, weather and OTA bookings.
- New bookings and payments on Zalo, without a Zalo Official AccountHow homestay owners and staff get new-booking and payment alerts on Zalo, and send guests confirmations from a personal Zalo, with no OA and a daily cap.
- Cleaning a homestay room between two guestsA checklist for bedroom, bathroom and kitchen, restocking, damage and lost items, photo proof, and an inspection before a room is called clean.
- ADR, RevPAR and occupancy: how to calculate and use themWhat occupancy, ADR and RevPAR mean, the formulas, a worked example in VND for a six-room homestay, and how to use the figures to set prices.
- Keypad door locks for a self check-in homestayKeypad, card or app locks; why a gateway matters; a code per stay or one fixed code; batteries, backup keys and online check-in before guests arrive.
- Choosing free homestay management software: what to check firstWhere free homestay software plans usually stop: properties, rooms, bookings a month, a cut of each booking, who holds the money, exporting your data. 8 checks.
- Tax for homestay household businesses in Vietnam from 2026From 2026 the flat tax is gone: homestays under 500 million VND a year pay no VAT or income tax; above it, quarterly filing. Rates and books to keep.
- Notifying the police of overnight guests: what, when, howHomestays in Vietnam notify each overnight stay before 11 pm on arrival day, or by 8 am for late arrivals. What form CT14 asks for, and doing it fast.
- How to build a booking website for your homestay, step by stepBuild a booking website for your homestay in Vietnam: pick a name, add rooms and prices, take VietQR deposits, get on Google. No coding, works on a phone.
- Managing a homestay in Excel or software: when should you switch?Excel, Google Sheets and Zalo vs software for a homestay in Vietnam: pros and cons, 6 signs it is time to switch, and how to move without losing bookings.
- Take homestay deposits by QR bank transferHow homestays in Vietnam take deposits by VietQR transfer: the exact amount and reference, money straight to your account, booking confirmed on arrival.
- How to get your homestay on Google Maps and Google SearchSet up a Google Business Profile, add your booking link and verify your site in Search Console, so guests find your homestay in Vietnam on Google.
- Rely less on Booking.com and Agoda: how to get more direct bookingsHow a Vietnam homestay gets guests to book direct instead of via Booking.com and Agoda: your own website, Zalo, Google Maps, perks for repeat guests.
- Running an hourly homestay or private cinema roomRunning hourly rooms or private cinema rooms in Vietnam: hourly prices, time slots, cleaning gaps, deposits, and how to avoid double bookings.